Terms of service

Last updated: November 13, 2026

1. Who we are

CasaQuorum (casaquorum.com) is an online service that helps homeowners associations, condominium boards and landlords prepare letters and forms in English and Spanish. CasaQuorum is operated by Sergey Dedenyov, an individual based in Almaty, Kazakhstan. You can reach us at support@casaquorum.com.

2. Not a law firm

CasaQuorum is not a law firm, and we do not give legal advice. Using the service does not create an attorney-client relationship. Documents and state notes are general information for self-help use. Laws change and differ by city and county, so you are responsible for checking that a document fits your situation. For advice about your situation, talk to a lawyer licensed in your state.

3. Using the service

You must be at least 18 years old to use CasaQuorum. Give accurate information, use the service only for lawful purposes, and do not try to copy the service in bulk, break its security or interfere with other users.

4. Purchases and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Prices are shown in US dollars. Paddle adds any sales tax that applies at checkout. Subscriptions renew automatically at the end of each monthly or annual period until you cancel. You can cancel online at any time; the cancellation takes effect at the end of the period you already paid for. Before an annual plan renews, we send a reminder by email.

5. Refunds

You can ask for a refund within 14 days of any purchase. See our refund policy for details.

6. Your information

You own the information you type into documents. You allow us to process it only to provide the service. Our privacy policy explains how we handle personal data.

7. Our content

Templates, text and software on CasaQuorum belong to us or our licensors. You may use the documents you create for your own association or rental properties. You may not resell our templates or offer them as your own service.

8. No warranty; limit of liability

The service is provided "as is." To the extent the law allows, we are not liable for indirect or consequential damages, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

9. Changes

We may update these terms. We post the new version on this page and, for significant changes, notify subscribers by email before they take effect.

10. Contact

Questions about these terms: support@casaquorum.com.